Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair it. A couple of days ago, a friend refer…
True Appliance Repair Specialists in Indian Trail, NC
Same-day True repair from Fixit Appliance Repair — licensed and insured.
12+
Years
3
Month Warranty
2
States Covered

12+
Years Exp.
True service-call pricing
FREE with repair — the service call goes toward your repair, $0 extra.
True qualifies for our Commercial rate.
Other tiers
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $120 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $150 |
Warranty: 3-month parts, 3-month labor. Technician quotes the repair on-site before any work.
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Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Service call is FREE when you proceed with the repair.
What customers say
- a year ago
Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair…
— Nancy Chapman
- a year ago
Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need…
— Josh Wainer
- a year ago
He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.
— nadirangel7
For reliable and expert True appliance repair in the Indian Trail, NC area, look no further than Fixit Appliance Repair. As a licensed and factory-trained service provider, our team possesses the in-depth knowledge and practical experience necessary to diagnose and resolve issues with your True refrigeration and cooking appliances. We understand the importance of having your high-end kitchen equipment functioning perfectly, and we are dedicated to restoring your True units to optimal performance with precision and care. Our service extends across the communities of Charlotte, Fort Mill, Matthews, Harrisburg, and of course, our home base in Indian Trail. While we specialize in True, our technicians are also adept at servicing a range of other premium brands, including Cove, Smeg, Marvel, Capital, and Gaggenau, ensuring comprehensive support for your sophisticated kitchen. We believe in a transparent pricing model, where the service call fee is always applied to the cost of your repair, so you know exactly what to expect with no hidden surprises. Furthermore, Fixit Appliance Repair is equipped to handle the demands of commercial and restaurant kitchen appliances, offering our reliable services to businesses as well. We pride ourselves on delivering prompt, professional service, getting your valuable appliances back online quickly and efficiently.
Updated
Our trucks & technicians
Appliance repair in progress
Refrigerator service
Technician on the job
Appliance diagnostic
Service call
Repair detail
Component close-up
Parts replacement
Common True appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Refrigerator not cooling
The most common symptom is a refrigerator that is not maintaining its set temperature, leading to spoiled food. You might notice the interior feels warm, even though the unit is running.
Freezer is too cold
Conversely, a freezer that becomes excessively cold can also be a problem, potentially freezing items solid that shouldn't be or causing frost build-up. This can sometimes impact the refrigerator section as well.
Appliance making unusual noise
Strange sounds like buzzing, rattling, clicking, or grinding can indicate an issue with internal components such as the compressor, fan motor, or ice maker.
Water leaking
Puddles or drips around the appliance may stem from a clogged defrost drain, a damaged water line for the ice maker, or a faulty water inlet valve.
Ice maker not working
If your ice maker has stopped producing ice, or is producing very little ice, it could be due to a frozen water line, a faulty fill valve, or a malfunctioning ice maker module.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a persistent burning smell, especially one that suggests electrical components are overheating, immediately unplug the appliance and call for professional service. This can indicate a serious electrical fault.
Significant water leakage
While minor condensation is normal, substantial water pooling around the appliance warrants professional attention. This could signal a larger issue with the internal water system or defrosting mechanism.
True Appliance Types We Repair
Common True Problems We Fix
Pricing & Estimates
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. We use genuine True OEM parts wherever possible to ensure compatibility and longevity.
Fixit Appliance Repair — True repair specialists
Based in Indian Trail. True parts in stock. Same-day dispatch when capacity allows.
1005 Sunflower ln, Indian Trail, NC, 28079
Frequently Asked Questions
Do you repair True appliances?
Yes, Fixit Appliance Repair specializes in the service and repair of True appliances. Our technicians are factory-trained and experienced with the specific needs of True refrigeration and cooking equipment.
How quickly can you service my True appliance?
We offer same-day service for your True appliance needs. Our goal is to address your repair promptly, minimizing disruption to your home or business. Weekend service is also available.
What areas do you service?
Fixit Appliance Repair proudly serves the communities of Charlotte, Fort Mill, Matthews, Harrisburg, and Indian Trail, NC. If you're within these areas, we can schedule a visit for your True appliance.
Is your pricing transparent?
Absolutely. We provide transparent pricing for all True appliance repairs. The diagnostic fee is applied to the total repair cost, ensuring you know the charges upfront with no hidden surprises.
Do you offer a warranty on repairs?
Yes, we stand behind our work. We offer a comprehensive warranty on all parts and labor for True appliance repairs, providing you with peace of mind long after the service is complete.
Explore more
Other brands we service
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by True or its parent manufacturer.True and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need to :)
He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.
"Fix It" is run by Paul who personally services all your appliances. He is reliable and his prices are very reasonable. He has repaired our refrigerator, washing machine and also installed our new dishwasher. We have extreme confidence in him and have never ha…
I had a great experience getting my refrigerator repaired. They fixed it in just 5 hours and even cleaned it thoroughly. Excellent service!
Great service! I called him for a dryer that another repairman had quoted me a prohibitive price to replace several parts. He found out what was wrong with my dryer and told me I only needed one part. Then he bought the part and installed it on the next day…
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our NC + SC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Fixit Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.