True Appliance Repair Specialists in Indian Trail, NC

Same-day True repair from Fixit Appliance Repair — licensed and insured.

12+

Years

3

Month Warranty

2

States Covered

Licensed & Insured3-Month WarrantySince 2014

12+

Years Exp.

True service-call pricing

FREE with repair — the service call goes toward your repair, $0 extra.

$150Commercial tier

True qualifies for our Commercial rate.

Other tiers
Standard
Most appliances + brands
$99
Luxury
High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.)
$120
Commercial
Walk-in coolers, commercial laundry, restaurant equipment
$150

Warranty: 3-month parts, 3-month labor. Technician quotes the repair on-site before any work.

Request Service

Appliance Down? Instant SMS & Email Confirmation.

Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.

Book a Service

Most jobs scheduled same-day or next-day.

Required fields marked *. Service call is FREE when you proceed with the repair.

No payment required. You'll get an SMS + email confirmation as soon as our dispatcher confirms — usually within 1 business hour.

What customers say

4.8· 20 Google reviews
  • a year ago

    Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair…

    Nancy Chapman

  • a year ago

    Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need…

    Josh Wainer

  • a year ago

    He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.

    nadirangel7

For reliable and expert True appliance repair in the Indian Trail, NC area, look no further than Fixit Appliance Repair. As a licensed and factory-trained service provider, our team possesses the in-depth knowledge and practical experience necessary to diagnose and resolve issues with your True refrigeration and cooking appliances. We understand the importance of having your high-end kitchen equipment functioning perfectly, and we are dedicated to restoring your True units to optimal performance with precision and care. Our service extends across the communities of Charlotte, Fort Mill, Matthews, Harrisburg, and of course, our home base in Indian Trail. While we specialize in True, our technicians are also adept at servicing a range of other premium brands, including Cove, Smeg, Marvel, Capital, and Gaggenau, ensuring comprehensive support for your sophisticated kitchen. We believe in a transparent pricing model, where the service call fee is always applied to the cost of your repair, so you know exactly what to expect with no hidden surprises. Furthermore, Fixit Appliance Repair is equipped to handle the demands of commercial and restaurant kitchen appliances, offering our reliable services to businesses as well. We pride ourselves on delivering prompt, professional service, getting your valuable appliances back online quickly and efficiently.

Licensed #LICENSED(NC)

Updated

  • Appliance repair in progressAppliance repair in progress
  • Refrigerator serviceRefrigerator service
  • Technician on the jobTechnician on the job
  • Appliance diagnosticAppliance diagnostic
  • Service callService call
  • Repair detailRepair detail
  • Component close-upComponent close-up
  • Parts replacementParts replacement

Common True appliance repair symptoms

If you're noticing any of these, it's time for a diagnostic.

  • Refrigerator not cooling

    The most common symptom is a refrigerator that is not maintaining its set temperature, leading to spoiled food. You might notice the interior feels warm, even though the unit is running.

  • Freezer is too cold

    Conversely, a freezer that becomes excessively cold can also be a problem, potentially freezing items solid that shouldn't be or causing frost build-up. This can sometimes impact the refrigerator section as well.

  • Appliance making unusual noise

    Strange sounds like buzzing, rattling, clicking, or grinding can indicate an issue with internal components such as the compressor, fan motor, or ice maker.

  • Water leaking

    Puddles or drips around the appliance may stem from a clogged defrost drain, a damaged water line for the ice maker, or a faulty water inlet valve.

  • Ice maker not working

    If your ice maker has stopped producing ice, or is producing very little ice, it could be due to a frozen water line, a faulty fill valve, or a malfunctioning ice maker module.

When to call us right away

A handful of symptoms that mean it's time to stop and bring in a pro.

  • Electrical burning smell

    If you detect a persistent burning smell, especially one that suggests electrical components are overheating, immediately unplug the appliance and call for professional service. This can indicate a serious electrical fault.

  • Significant water leakage

    While minor condensation is normal, substantial water pooling around the appliance warrants professional attention. This could signal a larger issue with the internal water system or defrosting mechanism.

True Appliance Types We Repair

Common True Problems We Fix

Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues

Pricing & Estimates

transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. We use genuine True OEM parts wherever possible to ensure compatibility and longevity.

Fixit Appliance Repair — True repair specialists

Based in Indian Trail. True parts in stock. Same-day dispatch when capacity allows.

1005 Sunflower ln, Indian Trail, NC, 28079

Frequently Asked Questions

Do you repair True appliances?

Yes, Fixit Appliance Repair specializes in the service and repair of True appliances. Our technicians are factory-trained and experienced with the specific needs of True refrigeration and cooking equipment.

How quickly can you service my True appliance?

We offer same-day service for your True appliance needs. Our goal is to address your repair promptly, minimizing disruption to your home or business. Weekend service is also available.

What areas do you service?

Fixit Appliance Repair proudly serves the communities of Charlotte, Fort Mill, Matthews, Harrisburg, and Indian Trail, NC. If you're within these areas, we can schedule a visit for your True appliance.

Is your pricing transparent?

Absolutely. We provide transparent pricing for all True appliance repairs. The diagnostic fee is applied to the total repair cost, ensuring you know the charges upfront with no hidden surprises.

Do you offer a warranty on repairs?

Yes, we stand behind our work. We offer a comprehensive warranty on all parts and labor for True appliance repairs, providing you with peace of mind long after the service is complete.

We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by True or its parent manufacturer.True and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
View all on Google
Nancy Chapman

Nancy Chapman

a year ago
Google

Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair it. A couple of days ago, a friend refer…

Josh Wainer

Josh Wainer

a year ago
Google

Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need to :)

nadirangel7

nadirangel7

a year ago
Google

He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.

Robert Williams

Robert Williams

a year ago
Google

"Fix It" is run by Paul who personally services all your appliances. He is reliable and his prices are very reasonable. He has repaired our refrigerator, washing machine and also installed our new dishwasher. We have extreme confidence in him and have never ha…

Nazar Maliarchuk

Nazar Maliarchuk

a year ago
Google

I had a great experience getting my refrigerator repaired. They fixed it in just 5 hours and even cleaned it thoroughly. Excellent service!

Niya Stouffer

Niya Stouffer

2 years ago
Google

Great service! I called him for a dryer that another repairman had quoted me a prohibitive price to replace several parts. He found out what was wrong with my dryer and told me I only needed one part. Then he bought the part and installed it on the next day…

Hours of Operation(all times EDT)

Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

Service Area

Multi-State Coverage

Serving local cities within our NC + SC service area

Not sure if we cover you? Call us.

NC
SC
CharlotteFort Mill, SCMatthewsHarrisburgIndian TrailMidlandMonroePinevilleWaxhaw

Neighborhoods we serve

Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling

Appliance Down? Instant SMS & Email Confirmation.

Fixit Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.