Commercial Range Burner Not Working?

Why isn't my commercial range burner igniting or staying lit? Common causes, what you can check, and when to call technicians.

6-Month Warranty

Service-call pricing

Applied to the cost of the repair when work is done.

$120

Diagnostic visit · same flat rate for all appliances

Warranty: 6-month parts, 3-month labor. Technician quotes the repair on-site before any work.

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Most jobs scheduled same-day or next-day.

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No payment required. You'll get an SMS + email confirmation as soon as our dispatcher reviews — usually within 1 business hour.

Common causes of commercial range burner not working

Clogged Burner Ports

importantCan DIY check

Food debris, grease, or mineral deposits can block the small holes (ports) where gas escapes to form the flame. This prevents proper gas flow and ignition.

Faulty Igniter or Spark Module

importantPro recommended

The igniter creates a spark to light the gas, and the spark module controls this process. If either fails, the burner won't light.

Gas Supply Issue

criticalPro recommended

The burner may not be receiving enough gas. This could be due to a partially closed gas valve, a problem with the main gas line, or low pressure from the utility.

Defective Gas Valve

criticalPro recommended

Each burner has a valve that controls gas flow. If this valve is stuck, dirty, or broken, it won't allow gas to reach the burner.

Improper Air/Gas Mixture

minorCan DIY check

The air shutter, which controls the mix of air and gas, might be misadjusted. This can lead to a weak flame, yellow flame, or no ignition.

Quick checks you can run safely

  1. 1

    Check Other Burners

    See if other burners on the range are working correctly. If all burners are out, it strongly suggests a problem with the main gas supply.

  2. 2

    Inspect Burner Ports

    Carefully examine the burner ports for any visible blockages like food particles or grease. Ensure all ports are clear.

    Safety: Ensure the range is completely cool before touching the burner assembly.
  3. 3

    Clean the Burner Assembly

    If ports are blocked, gently clean them with a thin wire or needle. Remove the burner cap and head (if possible) and clean thoroughly.

    Safety: Ensure the range is completely cool and the gas supply is turned off to the unit before attempting to clean.
  4. 4

    Verify Igniter Spark

    Turn the burner knob to the 'light' or 'ignite' position and listen/look for a spark. If there's no spark, the igniter or spark module may be faulty.

    Safety: Be cautious of moving parts and electrical components.
  5. 5

    Check Air Shutter (if accessible)

    Locate the air shutter (usually a small adjustable ring near the gas orifice) and ensure it's not completely closed off or obstructed.

    Safety: Only attempt this if you can easily access the air shutter without disassembling major components. Ensure the unit is cool.

When to call a pro right away

  • Multiple burners are not working

    This often indicates a problem with the main gas supply to the appliance, which requires professional diagnosis and repair to prevent gas leaks or fire hazards.

  • You smell gas

    This is a critical safety hazard. Immediately turn off the gas supply if possible, ventilate the area, and evacuate. Do not operate any electrical switches or appliances. Call for professional service from a safe location.

  • Burner ignites but flame is yellow or weak

    This suggests an incorrect air-to-gas mixture or low gas pressure, which can lead to inefficient cooking, carbon monoxide production, or incomplete combustion. It requires professional adjustment or repair.

  • No spark is produced by the igniter

    A faulty igniter or spark module requires specialized tools and knowledge to diagnose and replace safely, involving electrical components and gas lines.

Saw a red flag above? Don't wait.

Same-day service. transparent service-call pricing (applied to repair) — applied to your repair.

Typical repair time once diagnosed: 75 minutes

Related issues we fix

Error code on your display?

Look up your brand's error codes for commercial range burner not working — we cover the most common codes for each brand we service.

This page provides general diagnostic guidance for commercial range burner not working. Specific causes and repairs vary by appliance brand, model, and condition. For accurate diagnosis, contact a licensed appliance repair technician. Repairs involving refrigerant systems, gas lines, or high-voltage circuits require certified professionals — DIY attempts on these systems may be illegal and dangerous.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
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Nancy Chapman

Nancy Chapman

11 months ago
Google

Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair it. A couple of days ago, a friend refer…

Josh Wainer

Josh Wainer

a year ago
Google

Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need to :)

nadirangel7

nadirangel7

a year ago
Google

He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.

Robert Williams

Robert Williams

a year ago
Google

"Fix It" is run by Paul who personally services all your appliances. He is reliable and his prices are very reasonable. He has repaired our refrigerator, washing machine and also installed our new dishwasher. We have extreme confidence in him and have never ha…

Nazar Maliarchuk

Nazar Maliarchuk

a year ago
Google

I had a great experience getting my refrigerator repaired. They fixed it in just 5 hours and even cleaned it thoroughly. Excellent service!

Hours of Operation(all times EDT)

Mon8am–6pm EDT
Tue8am–6pm EDT
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Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

Appliance Down? Instant SMS & Email Confirmation.

Fixit Appliance Repair same-day available. Tech arrival time confirmed within 1 business hour.