Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
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Below are 30 common Fisher & Paykel error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
| Code | What it means |
|---|---|
| dEF | Defrost system fault: Refrigerator or freezer is not defrosting properly. Models: ActiveSmart Fridge Fix: Technician will inspect and test the defrost heater, thermostat, and timer/control board. |
| dr | Defrost heater fault: The heater responsible for melting frost is not working. Models: ActiveSmart Fridge Fix: Technician will test the defrost heater for continuity and replace if open. |
| drH | Defrost timer/control fault: The component controlling the defrost cycle is malfunctioning. Models: ActiveSmart Fridge Fix: Technician will test the defrost timer or control board. |
| drS | Defrost sensor fault: The sensor monitoring temperature during defrost is faulty. Models: ActiveSmart Fridge Fix: Technician will test the defrost thermostat or thermistor. |
| E0 | Water fill error: Washer is not filling with water. Models: Washer Fix: Technician will inspect the water inlet valve, hoses, and water pressure. |
| E1 | Drain error: Washer is not draining water. Models: Washer Fix: Technician will check the drain pump, filter, and drain hose for blockages. |
| E5 | Motor fault: The drive motor is experiencing an issue. Models: Washer Fix: Technician will diagnose the drive motor and control board, replacing as needed. |
| E7 | Water leak detected: Water has been found in the base of the washer. Models: Washer Fix: Technician will locate and repair the source of the leak. |
| F1 | Water fill fault: Dishwasher is not filling with water or is filling too slowly. Models: DishDrawer Fix: Technician will check water inlet valve, float switch, and water supply line for blockages or malfunction. |
| F14 | Water fill error: Dishwasher is taking too long to fill. Models: DishDrawer Fix: Technician will check water supply, inlet valve, and flow meter. |
| F15 | Drain error: Dishwasher is taking too long to drain. Models: DishDrawer Fix: Technician will inspect the drain pump, filter, and drain line for obstructions. |
| F2 | Water drain fault: Dishwasher is not draining water or is draining too slowly. Models: DishDrawer Fix: Technician will inspect drain pump, filter, and drain hose for obstructions or failure. |
| F3 | Water leak detected: Water has been detected in the base of the dishwasher. Models: DishDrawer Fix: Technician will locate and repair the source of the leak, often a faulty seal or hose. |
| F5 | Wash motor fault: The circulation pump motor is not operating correctly. Models: DishDrawer Fix: Technician will diagnose the wash motor and control board, replacing components as needed. |
| F8 | Overheating fault: Dishwasher has detected excessively high water temperature. Models: DishDrawer Fix: Technician will inspect the heating element, thermostat, and control board. |
| F9 | Drain pump fault: The pump responsible for removing water is not working. Models: DishDrawer Fix: Technician will test the drain pump motor and its electrical connections. |
| Code | What it means |
|---|---|
| E2 | Lid lock error: The washer lid is not locking or unlocking correctly. Models: Washer Fix: Technician will examine the lid lock mechanism and its electronic control. |
| E4 | Water level sensor fault: The sensor monitoring water level is malfunctioning. Models: Washer Fix: Technician will test the water level sensor and its wiring. |
| E6 | Heating element fault: Washer is not heating water. Models: Washer Fix: Technician will test the heating element and thermostat. |
| E8 | Door seal fault: Issue with the door seal preventing proper operation. Models: Washer Fix: Technician will inspect and potentially replace the door seal. |
| E9 | Control board communication error: Internal components are not communicating. Models: Washer Fix: Technician will check wiring and control board, potentially replacing the main control board. |
| F10 | Door lock fault: The dishwasher door is not locking or unlocking properly. Models: DishDrawer Fix: Technician will examine the door latch mechanism and its electronic controls. |
| F11 | Communication fault: Internal electronic components are not communicating. Models: DishDrawer Fix: Technician will check wiring harnesses and control board connections, potentially replacing the main control board. |
| F12 | Water level sensor fault: The sensor that monitors water level is not functioning. Models: DishDrawer Fix: Technician will test the water level sensor and its associated wiring. |
| F13 | Temperature sensor fault: The sensor that monitors water temperature is inaccurate or failed. Models: DishDrawer Fix: Technician will test the temperature sensor (thermistor) and replace if faulty. |
| F4 | Heating fault: Dishwasher is not heating water to the correct temperature. Models: DishDrawer Fix: Technician will test the heating element and thermostat for proper operation and replace if necessary. |
| F7 | Inlet valve fault: The valve responsible for letting water into the dishwasher is malfunctioning. Models: DishDrawer Fix: Technician will test and likely replace the water inlet valve. |
| Code | What it means |
|---|---|
| E3 | Unbalanced load error: Load is too heavy or unevenly distributed, causing excessive vibration. Models: Washer Fix: Technician will check load balance and suspension components. |
| F0 | Water filter issue: Indicates a problem with the water filter or its housing. Models: ActiveSmart Fridge, DishDrawer Fix: Technician will check filter installation and water flow; may recommend filter replacement. |
| F6 | Drying fault: Dishwasher is not drying dishes effectively. Models: DishDrawer Fix: Technician will check the drying element, fan, and vent system for issues. |
Fisher & Paykel codes often correspond to a broader appliance issue. Match your code to a symptom below:
Call us — we've seen most Fisher & Paykel codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Fisher & Paykel or its parent manufacturer. Codes shown reflect common scenarios across the Fisher & Paykel product line; specific behavior may vary by model year and configuration.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
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