Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Dishwashers
Washers & Dryers
Applied to the cost of the repair when work is done.
Diagnostic visit · same flat rate for all appliances
Warranty: 6-month parts, 3-month labor. Technician quotes the repair on-site before any work.
Request Service
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Most jobs scheduled same-day or next-day.
Required fields marked *. Up-front pricing — diagnostic fee disclosed before dispatch.
Below are 30 common Viking error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
| Code | What it means |
|---|---|
| E:23 | Dishwasher drain pump failure or blockage. Models: Dishwashers Fix: Technician will inspect the drain pump for blockages and test its operation; replace pump if faulty. |
| E00 | General electronic control failure. The main control board may be malfunctioning. Models: Professional Ranges, Built-in Refrigeration, Dishwashers, Microwaves Fix: Technician will diagnose the main electronic control board and replace if necessary. |
| E1 | Refrigerator temperature sensor fault. Models: Built-in Refrigeration Fix: Technician will test the refrigerator's temperature sensors and their wiring; replace sensors or control board if needed. |
| E11 | Dishwasher water fill fault. Models: Dishwashers Fix: Technician will check the water inlet valve, fill hose, and float switch for proper operation. |
| E13 | Dishwasher heating element fault. Models: Dishwashers Fix: Technician will test the dishwasher's heating element for continuity and shorts. |
| E14 | Dishwasher circulation pump fault. Models: Dishwashers Fix: Technician will inspect the circulation pump for obstructions and test its electrical operation. |
| E16 | Dishwasher main control board fault. Models: Dishwashers Fix: Technician will diagnose and replace the dishwasher's main control board. |
| E2 | Refrigerator defrost system fault. Models: Built-in Refrigeration Fix: Technician will inspect the defrost heater, thermostat, and timer/control board for failure. |
| E5 | Refrigerator main control board fault. Models: Built-in Refrigeration Fix: Technician will diagnose and replace the main electronic control board. |
| E6 | Refrigerator fan motor fault. Models: Built-in Refrigeration Fix: Technician will test the evaporator or condenser fan motor and replace if defective. |
| E8 | Refrigerator defrost termination thermostat fault. Models: Built-in Refrigeration Fix: Technician will test the defrost termination thermostat for continuity and proper temperature response. |
| E9 | Refrigerator defrost heater fault. Models: Built-in Refrigeration Fix: Technician will test the defrost heater element for continuity and shorts. |
| EC 40 | The oven door lock mechanism is obstructed or has failed. Models: Professional Ranges, Built-in Ovens Fix: Technician will inspect and clear obstructions from the door lock assembly; replace lock mechanism if faulty. |
| F1E | Main control board has detected an issue with the oven temperature sensor. Models: Professional Ranges, Built-in Ovens Fix: Technician will test oven temperature sensor and wiring; replace control board if sensor is functional. |
| F2E | Oven temperature sensor circuit fault. Models: Professional Ranges, Built-in Ovens Fix: Technician will check the oven temperature sensor and its associated wiring for continuity and shorts. |
| F3E | Oven heating element failure. Models: Professional Ranges, Built-in Ovens Fix: Technician will test the oven's bake and broil elements for continuity; replace elements if burned out. |
| F4E | Oven door lock motor failure. Models: Professional Ranges, Built-in Ovens Fix: Technician will inspect the oven door lock motor and its wiring harness for damage or malfunction. |
| F5E | Oven control board communication error. Models: Professional Ranges, Built-in Ovens Fix: Technician will diagnose communication issues between control boards and replace faulty components. |
| F6E | Oven bake or broil element short circuit. Models: Professional Ranges, Built-in Ovens Fix: Technician will test oven elements for short circuits and replace if found. |
| F7E | Oven control board power supply issue. Models: Professional Ranges, Built-in Ovens Fix: Technician will check power supply to the main control board and associated components. |
| F8E | Oven control board internal fault. Models: Professional Ranges, Built-in Ovens Fix: Technician will diagnose and replace the main oven control board. |
| F9E | Oven door lock system fault. Models: Professional Ranges, Built-in Ovens Fix: Technician will inspect the oven door lock mechanism, motor, and wiring. |
| Code | What it means |
|---|---|
| C61 | The convection fan motor is not operating correctly. Models: Professional Ranges, Built-in Ovens Fix: Technician will test convection fan motor and its wiring; replace motor if defective. |
| E12 | Dishwasher water level sensor fault. Models: Dishwashers Fix: Technician will test the water level sensor and its associated components. |
| E15 | Dishwasher door latch fault. Models: Dishwashers Fix: Technician will inspect the dishwasher door latch mechanism and switch. |
| E3 | Refrigerator ice maker system fault. Models: Built-in Refrigeration Fix: Technician will check ice maker fill tube, water valve, and ice maker module for issues. |
| E4 | Refrigerator damper control fault. Models: Built-in Refrigeration Fix: Technician will test the air damper control motor and its operation. |
| E7 | Refrigerator water inlet valve fault. Models: Built-in Refrigeration Fix: Technician will check the water inlet valve for proper operation and leaks. |
| Code | What it means |
|---|---|
| E10 | Refrigerator door switch fault. Models: Built-in Refrigeration Fix: Technician will inspect and test the refrigerator door switches. |
| E17 | Dishwasher drying fan fault. Models: Dishwashers Fix: Technician will test the drying fan motor and its wiring. |
Viking codes often correspond to a broader appliance issue. Match your code to a symptom below:
Call us — we've seen most Viking codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Viking or its parent manufacturer. Codes shown reflect common scenarios across the Viking product line; specific behavior may vary by model year and configuration.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
GooglePavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair it. A couple of days ago, a friend refer…
GooglePavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need to :)
GoogleHe fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.
Google"Fix It" is run by Paul who personally services all your appliances. He is reliable and his prices are very reasonable. He has repaired our refrigerator, washing machine and also installed our new dishwasher. We have extreme confidence in him and have never ha…
GoogleI had a great experience getting my refrigerator repaired. They fixed it in just 5 hours and even cleaned it thoroughly. Excellent service!
Fixit Appliance Repair — same-day available. Tech arrival time confirmed within 1 business hour.