We were blown away by the amazing service! Paul replied to the online inquiry within minutes and came over within 40 minutes! Very professional and worked quickly.

Ice Maker Repair in Matthews, NC
Same-day service from Fixit Appliance Repair — licensed and insured, all major brands.
Licensed & Insured
Serving Since
3-Month Warranty
Mon–Fri 8am–6pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call from $99 — waived when you proceed with the repair
For residents of Matthews, NC, experiencing issues with a malfunctioning ice maker can be a significant inconvenience, especially during the warmer months. Fixit Appliance Repair is your dedicated local partner for prompt and professional ice maker repair services, ensuring you can enjoy chilled beverages without interruption. As a locally based company, we understand the unique needs of our community, from the charming streets of Matthews Commercial Historic District to the serene surroundings of Lake Park. Our team is factory-trained and equipped to handle a wide range of ice maker models, including those from premium brands like Cove, Smeg, Marvel, Capital, and Gaggenau, alongside servicing commercial kitchen appliances for local restaurants. We pride ourselves on a transparent pricing model; your service call fee is always applied directly to the repair cost, meaning you know exactly what to expect with no hidden charges. We are licensed to serve you, and our technicians are committed to delivering reliable solutions right here in Matthews and surrounding areas like Wesley Chapel. Whether your ice maker is producing odd-tasting ice, not producing ice at all, or leaking, our experienced team is ready to diagnose and resolve the problem efficiently. We offer same-day service and weekend appointments, because we know that ice maker problems don't always adhere to a 9-to-5 schedule. Let Fixit Appliance Repair restore your ice maker's performance and your peace of mind.
Updated
Our trucks & technicians
Appliance repair in progress
Refrigerator service
Technician on the job
Appliance diagnostic
Component detail
Repair completed
On-site service
Appliance repair work
Common Ice Maker Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Ice maker not producing ice
This is the most common issue, where the ice maker simply fails to form any cubes. It could be due to a simple blockage or a more complex mechanical or electrical problem. We will diagnose the specific reason your ice maker has stopped producing.
Slow ice production
If your ice maker is producing ice, but at a significantly slower rate than usual, it can be frustrating. This symptom often points to issues with the water line, temperature regulation, or internal components not functioning optimally.
Ice is hollow or misshapen
Hollow or oddly shaped ice can indicate problems with the water fill level or freezing cycle. It suggests that the internal mechanisms or water supply may not be calibrated correctly for proper ice formation.
Ice maker leaks water
Water pooling around or under your ice maker is a clear sign of a leak. This could stem from a cracked water line, a faulty valve, or a problem with the unit's internal drainage system, requiring immediate attention.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Significant water leakage
If you notice substantial water pooling around the ice maker or appliance, turn off the water supply to the unit if possible. This indicates a potentially serious leak that needs professional assessment to prevent water damage.
Electrical burning smell
A burning odor emanating from the ice maker or its vicinity is a serious safety concern. Please unplug the appliance immediately and contact us for emergency service to address potential electrical issues.
Ice Maker Repair in Matthews
Matthews residents and businesses count on Fixit Appliance Repair for fast, reliable ice maker repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
Brands We Service in Matthews
Why Fixit Appliance Repair?
Nearby Cities
Common Problems We Fix
Frequently Asked Questions
How quickly can you fix my ice maker?
We understand the urgency when your ice maker isn't working. Fixit Appliance Repair offers same-day service for ice maker repairs in Matthews, and we also provide convenient weekend service. Our goal is to get your ice maker back up and running as soon as possible.
What brands do you repair?
We service a variety of premium ice maker brands, including Cove, Smeg, Marvel, Capital, and Gaggenau. Our technicians are factory-trained to work on these specific manufacturers.
Are your technicians licensed and experienced?
Yes, Fixit Appliance Repair technicians are licensed and factory-trained on the brands we service. With years of experience since 2014, our team is well-equipped to handle your ice maker repair needs.
How does your pricing work?
We offer transparent pricing. You'll know the cost of the service call before we begin. If you decide to proceed with a repair, the diagnostic fee is applied towards the total repair cost, ensuring you get fair and upfront pricing.
Which Matthews neighborhoods do you serve?
Fixit Appliance Repair proudly serves Matthews and surrounding areas, including Wesley Chapel, Lake Park, and Providence. We also extend our services to nearby cities such as Charlotte and Monroe.
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Nearby coverage
Brands we service in this city
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair it. A couple of days ago, a friend refer…
Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need to :)
He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.
"Fix It" is run by Paul who personally services all your appliances. He is reliable and his prices are very reasonable. He has repaired our refrigerator, washing machine and also installed our new dishwasher. We have extreme confidence in him and have never ha…
I had a great experience getting my refrigerator repaired. They fixed it in just 5 hours and even cleaned it thoroughly. Excellent service!
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our NC + SC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Fixit Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.