Jenn-Air Appliance Repair in Matthews, NC

Same-day Jenn-Air repair from Fixit Appliance Repair — licensed and insured.

Licensed & Insured

2014

Serving Since

3-Month Warranty

Emergency response available

Mon–Fri 8am–6pm · Sat 9am–4pm · Sun Closed (EDT)

Service call is FREE with any repair$0 diagnostic when we do the work.

2014

Serving Since

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Service call $120 — waived when you proceed with the repair

When your high-end Jenn-Air appliance requires expert attention in Matthews, Fixit Appliance Repair is your trusted local partner. With a foundation built in 2014, our team brings extensive experience and a commitment to restoring the full functionality of your sophisticated kitchen systems. We understand that Jenn-Air appliances, known for their professional-grade features and sleek design, demand a nuanced approach to repair. Our technicians are factory-trained, ensuring they possess the specific knowledge to handle these advanced units, from built-in refrigerators and dual-fuel ranges to advanced ventilation systems. We pride ourselves on a transparent pricing model; your service call fee is always clearly communicated upfront and, importantly, is applied toward the cost of your repair. This means you know the expense before we begin, with no hidden surprises. Beyond Jenn-Air, our expertise extends to other premium brands such as Cove, Smeg, Marvel, Capital, and Gaggenau, reflecting our dedication to servicing the upscale appliance market prevalent in areas like Wesley Chapel. We are equipped to handle repairs for both residential and commercial kitchens, recognizing the diverse needs of our Matthews clientele. For reliable, expert Jenn-Air repair in Matthews, including neighborhoods like Lake Park and Providence, choose Fixit Appliance Repair for prompt and professional service.

Licensed

Updated

  • Appliance repair in progressAppliance repair in progress
  • Refrigerator serviceRefrigerator service
  • Technician on the jobTechnician on the job
  • Appliance diagnosticAppliance diagnostic
  • Component detailComponent detail
  • Repair completedRepair completed
  • On-site serviceOn-site service
  • Appliance repair workAppliance repair work

Common Jenn-Air appliance repair symptoms

If you're noticing any of these, it's time for a diagnostic.

  • Refrigerator not cooling

    The interior of your refrigerator is not reaching the desired cool temperature, leading to potential food spoilage. This can manifest as food feeling warmer than usual or ice cream softening.

  • Oven not heating

    Your oven fails to reach or maintain the set cooking temperature. This means dishes may remain raw or take significantly longer to cook than expected, impacting meal preparation.

  • Dishwasher not draining

    Water remains pooled at the bottom of the dishwasher after the cycle has finished. This prevents the dishes from being properly cleaned and can lead to odors if left unaddressed.

  • Cooktop burner not igniting

    One or more burners on your Jenn-Air cooktop fail to ignite or produce a consistent flame. This can range from a simple igniter issue to a more complex gas flow problem.

When to call us right away

A handful of symptoms that mean it's time to stop and bring in a pro.

  • Burning smell or electrical smoke

    If you detect a burning odor coming from your appliance or see visible smoke, turn off the power immediately and do not use the appliance. This indicates a serious electrical issue that requires professional attention.

  • Significant water leakage

    A major water leak from your appliance, especially a refrigerator or dishwasher, can cause extensive damage to your floors and surrounding cabinets. Shut off the water supply to the appliance and contact us.

  • Gas odor from gas appliances

    For gas ovens or cooktops, any detectable smell of natural gas or propane is a serious safety concern. Evacuate the area if the smell is strong and call us immediately after ensuring everyone is safe.

Jenn-Air Appliances We Repair in Matthews

Common Jenn-Air Issues We Fix in Matthews

Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues

Jenn-Air Repair Pricing in Matthews

transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Jenn-Air OEM parts used on every repair to maintain appliance integrity and warranty status.

Specialty Jenn-Air Service in Matthews

Premium Specialty

ZIP Codes We Serve in Matthews

Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.

2810428105

Why Choose Fixit Appliance Repair?

Jenn-Air specialists in Matthews
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts
Workmanship guarantee

Frequently Asked Questions

Do you repair Jenn-Air?

Yes, Fixit Appliance Repair specializes in the repair of Jenn-Air appliances. Our technicians are factory-trained and possess the expertise to address a wide range of issues with your Jenn-Air units.

How soon can you repair my appliance?

We offer same-day service for urgent repairs in Matthews and surrounding areas. Our goal is to address your appliance issues as quickly as possible, often on the same day you contact us.

What areas do you service?

Our service area includes Matthews, Indian Trail, and Charlotte. We also extend our services to nearby communities such as Concord, Monroe, and Huntersville, ensuring broad coverage for Jenn-Air owners.

How does your pricing work?

We provide transparent pricing. A service call fee is charged, but this amount is always applied towards the cost of your repair. You will receive a clear quote before any work begins.

Do you offer a warranty on repairs?

Yes, we stand behind our work with a comprehensive warranty on parts and labor. The specifics of the warranty can vary, and we are happy to discuss the details for your particular repair.

We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Jenn-Air or its parent manufacturer.Jenn-Air and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
View all on Google
Laura F

Laura F

a month ago
Google

We were blown away by the amazing service! Paul replied to the online inquiry within minutes and came over within 40 minutes! Very professional and worked quickly.

Nancy Chapman

Nancy Chapman

a year ago
Google

Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair it. A couple of days ago, a friend refer…

Josh Wainer

Josh Wainer

a year ago
Google

Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need to :)

nadirangel7

nadirangel7

a year ago
Google

He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.

Robert Williams

Robert Williams

a year ago
Google

"Fix It" is run by Paul who personally services all your appliances. He is reliable and his prices are very reasonable. He has repaired our refrigerator, washing machine and also installed our new dishwasher. We have extreme confidence in him and have never ha…

Nazar Maliarchuk

Nazar Maliarchuk

2 years ago
Google

I had a great experience getting my refrigerator repaired. They fixed it in just 5 hours and even cleaned it thoroughly. Excellent service!

Hours of Operation(all times EDT)

Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

Service Area

Multi-State Coverage

Serving local cities within our NC + SC service area

Not sure if we cover you? Call us.

NC
SC
CharlotteFort Mill, SCMatthewsHarrisburgIndian TrailMidlandMonroePinevilleWaxhaw

Neighborhoods we serve

Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows

Appliance Down? Instant SMS & Email Confirmation.

Fixit Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.