GoogleWe were blown away by the amazing service! Paul replied to the online inquiry within minutes and came over within 40 minutes! Very professional and worked quickly.
Sub-Zero Appliance Repair in Matthews, NC
Same-day Sub-Zero repair from Fixit Appliance Repair — licensed and insured.
Licensed & Insured
2014
Serving Since
3-Month Warranty
Emergency response available
Mon–Fri 8am–6pm · Sat 9am–4pm · Sun Closed (EDT)
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Ice Makers
Dishwashers
Washers & Dryers
Service call is FREE with any repair$0 diagnostic when we do the work.
2014
Serving Since
Request Service
Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Service call $120 — waived when you proceed with the repair
For discerning homeowners in Matthews, NC, who own Sub-Zero appliances, Fixit Appliance Repair offers expert service tailored to the unique needs of these high-end refrigeration units. As a Factory-Trained service provider, our technicians possess the specialized knowledge required to maintain and repair the sophisticated systems that keep your food fresh and your kitchen operating flawlessly. We understand that Sub-Zero is more than just an appliance; it's a statement of quality and a significant investment in your home. Our commitment extends to ensuring that investment continues to perform at its peak for years to come. While Sub-Zero is a primary focus, our expertise also encompasses other premium brands like Cove, Smeg, Marvel, Capital, and Gaggenau, ensuring a comprehensive approach to your kitchen's needs. We pride ourselves on transparent pricing, with the service-call fee always applied toward any necessary repairs, ensuring you know the full cost upfront with no hidden surprises. Serving the greater Matthews area, including affluent neighborhoods like Providence, we are dedicated to providing reliable, professional service that respects the value and complexity of your Sub-Zero appliances. Our team is equipped to handle everything from routine maintenance to complex repairs, ensuring your appliance functions as intended. Furthermore, we extend our professional repair services to commercial kitchens and restaurants throughout the region, understanding the critical role reliable refrigeration plays in a busy culinary environment. We aim to provide a seamless and reassuring experience for every customer.
Licensed
Updated
Our trucks & technicians
Appliance repair in progress
Refrigerator service
Technician on the job
Appliance diagnostic
Component detail
Repair completed
On-site service
Appliance repair work
Common Sub-Zero appliance repair symptoms
If you're noticing any of these, it's time for a diagnostic.
Not cooling properly
Your Sub-Zero may not be maintaining the set temperature, leading to spoiled food. This can manifest as the refrigerator section being too warm or the freezer failing to freeze adequately.
Excessive frost buildup
An abnormal amount of ice forming in the freezer compartment can indicate a defrost system issue. This can reduce efficiency and impact the appliance's overall performance.
Unusual noises
Grinding, buzzing, or loud humming sounds coming from your Sub-Zero unit are often signs of internal component problems. These noises can indicate issues with the compressor, fans, or other moving parts.
Water leaks
Leaking water around or under your Sub-Zero appliance can stem from a clogged defrost drain, faulty water inlet valve, or damaged seals. Prompt attention is needed to prevent water damage.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Electrical burning smell
If you detect a burning odor originating from your appliance, immediately unplug the unit and contact a professional. This indicates a potential electrical fire hazard that requires urgent attention.
Significant water pooling
A large amount of standing water around the appliance, beyond a minor drip, could signify a major internal leak or drain blockage. It's best to turn off the water supply and call for service.
Sub-Zero Appliances We Repair in Matthews
Sub-Zero Refrigerator RepairSub-Zero Freezer RepairSub-Zero Cooktop RepairSub-Zero Dishwasher RepairSub-Zero Commercial Kitchen Appliance RepairSub-Zero Washer RepairSub-Zero Dryer RepairSub-Zero Oven RepairSub-Zero Range RepairSub-Zero Stove RepairSub-Zero Ice Maker RepairSub-Zero Wine Cooler RepairSub-Zero Commercial Refrigerator RepairSub-Zero Commercial Freezer RepairSub-Zero Commercial Oven RepairSub-Zero RV Appliance Repair
Common Sub-Zero Issues We Fix in Matthews
Appliance not cooling or heating properly
Error codes on display panel
Unusual noises during operation
Water leaking or pooling
Ice maker not functioning
Control board failures
Door seal or gasket deterioration
Compressor or motor issues
Sub-Zero Repair Pricing in Matthews
transparent service-call pricing (applied to repair). We provide a written estimate before starting any repair. Genuine Sub-Zero OEM parts used on every repair to maintain appliance integrity and warranty status.
Specialty Sub-Zero Service in Matthews
Premium SpecialtyZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
2810428105
Why Choose Fixit Appliance Repair?
Sub-Zero specialists in Matthews
Licensed & Insured technicians
transparent service-call pricing (applied to repair)
Genuine OEM parts
Workmanship guarantee
Sub-Zero Service in Other Cities
Frequently Asked Questions
Do you repair Sub-Zero?
Yes, Fixit Appliance Repair is experienced in servicing Sub-Zero refrigeration units. Our technicians are factory-trained to handle the specific complexities and high-end features of Sub-Zero appliances, ensuring your unit receives expert care.
How fast can you come out?
We offer same-day service in Matthews and surrounding areas, aiming to address your appliance needs as quickly as possible. Weekend service is also available to accommodate your schedule.
What areas do you serve?
Our service area includes Matthews and extends to nearby cities such as Charlotte, Concord, and Huntersville. We also serve communities like Wesley Chapel and Providence.
How does your pricing work?
We provide transparent, up-front pricing for all repairs. The initial diagnostic fee is applied to the total cost of any approved repair, so you know the overall cost before we begin work.
Do you offer a warranty?
Yes, Fixit Appliance Repair stands behind its work. We offer a warranty on parts and labor for all completed repairs, providing you with peace of mind.
Explore more
Nearby coverage
Other appliance services in this city
We are an independent appliance repair service and are not affiliated with, authorized by, sponsored by, or endorsed by Sub-Zero or its parent manufacturer.Sub-Zero and all related trademarks are the property of their respective owners. Use of brand names is for informational and identification purposes only and does not imply any endorsement.
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Excellent4.8Verified Google Reviews
Google
GooglePavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair it. A couple of days ago, a friend refer…
GooglePavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need to :)
GoogleHe fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.
Google"Fix It" is run by Paul who personally services all your appliances. He is reliable and his prices are very reasonable. He has repaired our refrigerator, washing machine and also installed our new dishwasher. We have extreme confidence in him and have never ha…
GoogleI had a great experience getting my refrigerator repaired. They fixed it in just 5 hours and even cleaned it thoroughly. Excellent service!
Hours of Operation(all times EDT)
Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.
Service Area
Multi-State Coverage
Serving local cities within our NC + SC service area
Not sure if we cover you? Call us.
NC
SC
CharlotteFort Mill, SCMatthewsHarrisburgIndian TrailMidlandMonroePinevilleWaxhaw
Neighborhoods we serve
Myers Park · Pharr Acres · Briarcliff · Cotswold · Eastover · Colonial Heights · Crescent Heights · Mason Oaks · Lionsgate · Cherry · Kimbrell Crossing · The Meadows
Appliance Down? Instant SMS & Email Confirmation.
Fixit Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.