Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
Equipment We Service
Ovens & Cooking
Refrigerators & Freezers
Dishwashers
Washers & Dryers
Applied to the cost of the repair when work is done.
Diagnostic visit · same flat rate for all appliances
Warranty: 6-month parts, 3-month labor. Technician quotes the repair on-site before any work.
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Below are 20 common BlueStar error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
| Code | What it means |
|---|---|
| E1 | Oven temperature sensor fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if defective. |
| E2 | Oven temperature too high. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check oven sensor, heating element, and control board. |
| E3 | Oven control board fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| E5 | Oven heating element failure. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test the oven bake or broil element and replace if faulty. |
| E6 | Oven temperature sensor short circuit. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if shorted. |
| E7 | Oven control board internal error. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| F2 | Oven temperature sensor fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if defective. |
| F3 | Oven control board communication error. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| F5 | Oven temperature too high or thermal overload. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check oven sensor, heating element, and control board. |
| F6 | Oven heating element failure. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test the oven bake or broil element and replace if faulty. |
| F7 | Oven temperature sensor short circuit. Models: RNB Heritage, Platinum, Salamander Fix: Technician will test oven temperature sensor and replace if shorted. |
| F8 | Oven control board internal fault. Models: RNB Heritage, Platinum, Salamander Fix: Technician will diagnose and replace the main control board. |
| HI | Oven temperature is too high. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check oven sensor, heating element, and control board. |
| Code | What it means |
|---|---|
| E0 | General electronic error or communication issue. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check wiring connections and control board. |
| E4 | Oven door lock failure. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| E8 | Oven door lock mechanism jam. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| F1 | Ignition failure on a burner. Models: RNB Heritage, Platinum, Salamander Fix: Technician will check igniter, spark module, and gas supply. |
| F4 | Oven door lock malfunction. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| F9 | Oven door lock error or jam. Models: RNB Heritage, Platinum, Salamander Fix: Technician will inspect and repair or replace the oven door lock mechanism. |
| Code | What it means |
|---|---|
| LO | Oven door lock engaged for self-clean cycle. Models: RNB Heritage, Platinum, Salamander Fix: This is a normal operating status during self-clean. If it persists after the cycle, technician will check lock mechanism. |
BlueStar codes often correspond to a broader appliance issue. Match your code to a symptom below:
Call us — we've seen most BlueStar codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with BlueStar or its parent manufacturer. Codes shown reflect common scenarios across the BlueStar product line; specific behavior may vary by model year and configuration.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
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