Common error codes our technicians see in the field. Find your code, learn what it means, and book a diagnostic if you need one.
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Below are 30 common Kenmore error codes our technicians see in the field, ordered by severity. Find your code, see what it typically means, and call us if you need expert help. transparent service-call pricing (applied to repair).
| Code | What it means |
|---|---|
| F1 | Main control board communication error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check wiring harness and replace main control board if necessary. |
| F10 | Main control board failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will replace the main electronic control board. |
| F11 | Communication error between boards. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect wiring harness and replace faulty control board(s). |
| F14 | Main motor or compressor fault. Models: Elite, Pro, Kenmore Standard Fix: Technician will test compressor windings and start relay, replace if necessary. |
| F15 | Heating element failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will test the heating element for continuity and replace if open. |
| F18 | Drainage error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check drain hose, pump, and filter for obstructions. |
| F19 | Main control board communication issue. Models: Elite, Pro, Kenmore Standard Fix: Technician will verify wiring integrity and replace the main control board. |
| F25 | Main control board communication error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect all control board connections and replace the main board. |
| F27 | Drain pump failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will check the drain pump for obstructions and electrical faults. |
| F29 | Heating element failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will test the heating element for continuity and replace if defective. |
| F6 | Main motor or circulation pump error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check motor windings and connections, replace pump or motor if failed. |
| F7 | Drain pump error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check drain pump for obstructions or electrical failure. |
| F8 | Overheating detected. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect heating element and thermostat for malfunction. |
| Code | What it means |
|---|---|
| F13 | Defrost system fault. Models: Elite, Pro, Kenmore Standard Fix: Technician will test defrost heater, thermostat, and fan motor. |
| F16 | Door lock mechanism error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect and replace the door lock assembly. |
| F17 | Water fill error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check water supply, inlet valve, and flow meter. |
| F2 | Defrost system error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect defrost heater, thermostat, and control board for faults. |
| F20 | Motor or fan failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will test motor windings and bearings, replace if necessary. |
| F21 | Water sensor fault. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect the water level sensor and tubing. |
| F22 | Door switch circuit fault. Models: Elite, Pro, Kenmore Standard Fix: Technician will test the door switch and its wiring harness. |
| F23 | Water inlet valve malfunction. Models: Elite, Pro, Kenmore Standard Fix: Technician will check for water pressure issues and test the valve solenoid. |
| F24 | Defrost system malfunction. Models: Elite, Pro, Kenmore Standard Fix: Technician will test defrost heater, thermostat, and control board. |
| F26 | Temperature sensor error. Models: Elite, Pro, Kenmore Standard Fix: Technician will measure thermistor resistance and replace if outside specifications. |
| F28 | Motor or fan failure. Models: Elite, Pro, Kenmore Standard Fix: Technician will test the motor or fan for proper operation and replace if needed. |
| F3 | Temperature sensor error. Models: Elite, Pro, Kenmore Standard Fix: Technician will test thermistor resistance and replace if out of spec. |
| F30 | Water fill system error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect the water inlet valve and flow meter for issues. |
| F4 | Water inlet valve error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check for blockages and test the water inlet valve solenoid. |
| F5 | Door switch error. Models: Elite, Pro, Kenmore Standard Fix: Technician will inspect the door switch and its wiring for continuity. |
| F9 | Water level sensor error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check the water level sensor and its air tube for blockages. |
| Code | What it means |
|---|---|
| F12 | User interface or display error. Models: Elite, Pro, Kenmore Standard Fix: Technician will check connections to the user interface and replace if defective. |
Kenmore codes often correspond to a broader appliance issue. Match your code to a symptom below:
Call us — we've seen most Kenmore codes in the field. transparent service-call pricing (applied to repair).
Error code meanings are based on field observation by our technicians. Some codes may indicate multiple underlying issues — a diagnostic visit confirms the root cause. We are an independent appliance repair service and not affiliated with Kenmore or its parent manufacturer. Codes shown reflect common scenarios across the Kenmore product line; specific behavior may vary by model year and configuration.
Five steps from your first call to the warranty receipt. No surprises.
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
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