Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair it. A couple of days ago, a friend refer…
Freezer Repair in Matthews, NC
Same-day service from Fixit Appliance Repair — licensed and insured, all major brands.
12+
Years
3
Month Warranty
2
States Covered

12+
Years Exp.
Service-call pricing
FREE with repair — every tier goes toward your repair, $0 extra.
Standard Most appliances + brands | $99 |
Luxury High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.) | $120 |
Commercial Walk-in coolers, commercial laundry, restaurant equipment | $150 |
Warranty: 3-month parts, 3-month labor. Technician quotes the repair on-site before any work.
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Appliance Down? Instant SMS & Email Confirmation.
Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.
Book a Service
Most jobs scheduled same-day or next-day.
Required fields marked *. Service call is FREE when you proceed with the repair.
What customers say
- a year ago
Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair…
— Nancy Chapman
- a year ago
Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need…
— Josh Wainer
- a year ago
He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.
— nadirangel7
When your freezer at home in Matthews, NC, stops keeping its cool, it’s more than an inconvenience – it’s a potential disaster for your groceries. Fixit Appliance Repair understands the urgency of reliable freezer service, especially in a community like Matthews, known for its affluent neighborhoods such as Providence and Wesley Chapel. Our experienced technicians are dedicated to providing prompt and professional repairs to ensure your appliance is back to optimal performance with minimal disruption to your household. We service a range of high-end brands, including Sub-Zero, Viking, Thermador, Wolf, and Miele, recognizing the investment homeowners in this area have made in their kitchen appliances. Our commitment extends beyond just fixing the immediate problem; we aim to restore your peace of mind with transparent service-call pricing that is fully applied to the repair cost, meaning you know the expenses upfront with no hidden fees. Whether it's a sudden temperature drop or an unusual noise, our team is equipped to diagnose and resolve a wide array of freezer issues. We also extend our expert services to commercial kitchens and restaurants in the greater Charlotte metropolitan area, understanding the critical role these appliances play in a business's success. We pride ourselves on delivering a customer experience that is both efficient and reassuring, making Fixit Appliance Repair the go-to choice for freezer repair needs in and around Matthews.
Updated
Common Freezer Repair in Matthews symptoms
If you're noticing any of these, it's time for a diagnostic.
Freezer not cold enough
Your freezer may not be maintaining the set temperature, leading to partially thawed items or spoilage. This can manifest as ice cream that’s too soft or frozen vegetables that feel cool but not solid.
Freezer is too cold
Alternatively, your freezer might be running excessively cold, potentially freezing items solid or causing frost buildup. This can lead to difficulty accessing items and increased energy consumption.
Excessive frost buildup
A significant amount of frost accumulating on the interior walls or around the door seal is a common symptom of a malfunctioning freezer. This can impede proper door closure and affect cooling efficiency.
Unusual noises
Grinding, rattling, or buzzing sounds coming from the freezer can indicate issues with internal components like the fan motor or compressor. These noises are often indicators of developing problems.
Freezer not running at all
If your freezer shows no signs of operation—no lights, no sounds, no cooling—it suggests a problem with the power supply or a critical internal component failure.
When to call us right away
A handful of symptoms that mean it's time to stop and bring in a pro.
Burning smell
If you detect a persistent burning odor, immediately unplug the freezer and contact a professional. This could indicate an electrical issue that poses a fire risk.
Significant water leakage
While minor condensation can occur, a large amount of water pooling around or under the freezer requires immediate attention. This may point to a serious drainage or seal problem.
Freezer Repair in Matthews
Matthews residents and businesses count on Fixit Appliance Repair for fast, reliable freezer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.
Common Freezer Repair Issues We Fix in Matthews
Pricing in Matthews
$120 service call
- FREE if you proceed with the repair
- ☎ Free phone consultation — call for a ballpark estimate
- Written estimate before any work begins.
ZIP Codes We Serve in Matthews
Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.
Visit Fixit Appliance Repair or schedule a service call to Matthews
We're based in Indian Trail and serve customers across Matthews.
1005 Sunflower ln, Indian Trail, NC, 28079
Our trucks & technicians
Appliance repair in progress
Refrigerator service
Technician on the job
Appliance diagnostic
Service call
Repair detail
Component close-up
Parts replacement
Brands We Service in Matthews
Frequently Asked Questions
How quickly can you fix my freezer?
We offer same-day service for freezer repairs in Matthews and surrounding areas. Our team is also available for weekend appointments, ensuring you get the help you need promptly, even outside of typical business hours.
What freezer brands do you repair?
We service a wide range of premium freezer brands including Sub-Zero, Viking, Thermador, Wolf, and Miele. Our technicians have extensive experience with these high-quality appliances.
How experienced are your technicians?
Our technicians are highly experienced in appliance repair, with a proven track record of diagnosing and fixing various freezer issues. We focus on providing professional and reliable service to every customer.
How does your pricing work?
We believe in transparent pricing. You'll receive a clear quote for the repair before any work begins. Our service call fee is applied directly to the cost of your repair, ensuring you know the full cost upfront with no hidden charges.
Do you serve Wesley Chapel and Providence?
Yes, Fixit Appliance Repair proudly serves various neighborhoods within Matthews, including Wesley Chapel and Providence. We also extend our services to nearby cities like Charlotte and Monroe to ensure comprehensive coverage for our customers.
Explore more
How our repair process works
Five steps from your first call to the warranty receipt. No surprises.
- 1
Inspection
Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.
- 2
Diagnostics
Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.
- 3
Fix decision
Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.
- 4
Operational test
After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.
- 5
Warranty + consultation
Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.
What our customers say
Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need to :)
He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.
"Fix It" is run by Paul who personally services all your appliances. He is reliable and his prices are very reasonable. He has repaired our refrigerator, washing machine and also installed our new dishwasher. We have extreme confidence in him and have never ha…
I had a great experience getting my refrigerator repaired. They fixed it in just 5 hours and even cleaned it thoroughly. Excellent service!
Great service! I called him for a dryer that another repairman had quoted me a prohibitive price to replace several parts. He found out what was wrong with my dryer and told me I only needed one part. Then he bought the part and installed it on the next day…
Hours of Operation(all times EDT)
Service Area
Multi-State Coverage
Serving local cities within our NC + SC service area
Not sure if we cover you? Call us.
Neighborhoods we serve
Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling
Appliance Down? Instant SMS & Email Confirmation.
Fixit Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.