Freezer Repair in Matthews, NC

Same-day service from Fixit Appliance Repair — licensed and insured, all major brands.

12+

Years

3

Month Warranty

2

States Covered

Licensed & Insured3-Month WarrantySince 2014

12+

Years Exp.

Service-call pricing

FREE with repair — every tier goes toward your repair, $0 extra.

Standard
Most appliances + brands
$99
Luxury
High-end (Sub-Zero, Wolf, Miele, BlueStar, Thermador, etc.)
$120
Commercial
Walk-in coolers, commercial laundry, restaurant equipment
$150

Warranty: 3-month parts, 3-month labor. Technician quotes the repair on-site before any work.

Request Service

Appliance Down? Instant SMS & Email Confirmation.

Submit below — you get an instant SMS + email confirming we've received your request. Our dispatcher locks in your tech's exact arrival time within 1 business hour. Live tracking link in every message.

Book a Service

Most jobs scheduled same-day or next-day.

Required fields marked *. Service call is FREE when you proceed with the repair.

Freezer

No payment required. You'll get an SMS + email confirmation as soon as our dispatcher confirms — usually within 1 business hour.

What customers say

4.8· 20 Google reviews
  • a year ago

    Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair…

    Nancy Chapman

  • a year ago

    Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need…

    Josh Wainer

  • a year ago

    He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.

    nadirangel7

When your freezer at home in Matthews, NC, stops keeping its cool, it’s more than an inconvenience – it’s a potential disaster for your groceries. Fixit Appliance Repair understands the urgency of reliable freezer service, especially in a community like Matthews, known for its affluent neighborhoods such as Providence and Wesley Chapel. Our experienced technicians are dedicated to providing prompt and professional repairs to ensure your appliance is back to optimal performance with minimal disruption to your household. We service a range of high-end brands, including Sub-Zero, Viking, Thermador, Wolf, and Miele, recognizing the investment homeowners in this area have made in their kitchen appliances. Our commitment extends beyond just fixing the immediate problem; we aim to restore your peace of mind with transparent service-call pricing that is fully applied to the repair cost, meaning you know the expenses upfront with no hidden fees. Whether it's a sudden temperature drop or an unusual noise, our team is equipped to diagnose and resolve a wide array of freezer issues. We also extend our expert services to commercial kitchens and restaurants in the greater Charlotte metropolitan area, understanding the critical role these appliances play in a business's success. We pride ourselves on delivering a customer experience that is both efficient and reassuring, making Fixit Appliance Repair the go-to choice for freezer repair needs in and around Matthews.

Licensed #LICENSED(NC)

Updated

Common Freezer Repair in Matthews symptoms

If you're noticing any of these, it's time for a diagnostic.

  • Freezer not cold enough

    Your freezer may not be maintaining the set temperature, leading to partially thawed items or spoilage. This can manifest as ice cream that’s too soft or frozen vegetables that feel cool but not solid.

  • Freezer is too cold

    Alternatively, your freezer might be running excessively cold, potentially freezing items solid or causing frost buildup. This can lead to difficulty accessing items and increased energy consumption.

  • Excessive frost buildup

    A significant amount of frost accumulating on the interior walls or around the door seal is a common symptom of a malfunctioning freezer. This can impede proper door closure and affect cooling efficiency.

  • Unusual noises

    Grinding, rattling, or buzzing sounds coming from the freezer can indicate issues with internal components like the fan motor or compressor. These noises are often indicators of developing problems.

  • Freezer not running at all

    If your freezer shows no signs of operation—no lights, no sounds, no cooling—it suggests a problem with the power supply or a critical internal component failure.

When to call us right away

A handful of symptoms that mean it's time to stop and bring in a pro.

  • Burning smell

    If you detect a persistent burning odor, immediately unplug the freezer and contact a professional. This could indicate an electrical issue that poses a fire risk.

  • Significant water leakage

    While minor condensation can occur, a large amount of water pooling around or under the freezer requires immediate attention. This may point to a serious drainage or seal problem.

Freezer Repair in Matthews

Matthews residents and businesses count on Fixit Appliance Repair for fast, reliable freezer repair. Whether you have an emergency breakdown or need routine maintenance, our certified technicians are dispatched from nearby and arrive with the right parts to fix most appliances on the first visit. We serve the entire Matthews area including surrounding neighborhoods and zip codes.

Common Freezer Repair Issues We Fix in Matthews

Not freezing or freezing unevenly
Frost or ice buildup on walls
Loud humming or buzzing
Defrost cycle not running
Temperature display incorrect
Door seal letting warm air in

Pricing in Matthews

$120 service call

  • FREE if you proceed with the repair
  • ☎ Free phone consultation — call for a ballpark estimate
  • Written estimate before any work begins.

ZIP Codes We Serve in Matthews

Our technicians cover the following ZIP codes in Matthews, NC. Don't see yours? Call or book — we may still serve you.

2810428105

Visit Fixit Appliance Repair or schedule a service call to Matthews

We're based in Indian Trail and serve customers across Matthews.

1005 Sunflower ln, Indian Trail, NC, 28079

  • Appliance repair in progressAppliance repair in progress
  • Refrigerator serviceRefrigerator service
  • Technician on the jobTechnician on the job
  • Appliance diagnosticAppliance diagnostic
  • Service callService call
  • Repair detailRepair detail
  • Component close-upComponent close-up
  • Parts replacementParts replacement

Brands We Service in Matthews

Sub-Zero
Viking
Asko
Fisher & Paykel
GE Profile
GE
Whirlpool
Samsung
Frigidaire
LG
Maytag
KitchenAid
Electrolux
Kenmore
Jenn-Air
Amana
Hotpoint
Arctic King
Avanti
Black+Decker
Criterion
Danby
Emerson
Galanz
Haier
Hisense
Igloo
Insignia
Levella
Magic Chef
Midea
RCA
Roper
Vissani
Element

Frequently Asked Questions

How quickly can you fix my freezer?

We offer same-day service for freezer repairs in Matthews and surrounding areas. Our team is also available for weekend appointments, ensuring you get the help you need promptly, even outside of typical business hours.

What freezer brands do you repair?

We service a wide range of premium freezer brands including Sub-Zero, Viking, Thermador, Wolf, and Miele. Our technicians have extensive experience with these high-quality appliances.

How experienced are your technicians?

Our technicians are highly experienced in appliance repair, with a proven track record of diagnosing and fixing various freezer issues. We focus on providing professional and reliable service to every customer.

How does your pricing work?

We believe in transparent pricing. You'll receive a clear quote for the repair before any work begins. Our service call fee is applied directly to the cost of your repair, ensuring you know the full cost upfront with no hidden charges.

Do you serve Wesley Chapel and Providence?

Yes, Fixit Appliance Repair proudly serves various neighborhoods within Matthews, including Wesley Chapel and Providence. We also extend our services to nearby cities like Charlotte and Monroe to ensure comprehensive coverage for our customers.

How our repair process works

Five steps from your first call to the warranty receipt. No surprises.

  1. 1

    Inspection

    Your technician examines the appliance, listens to your description, and notes the model + serial for parts lookup. Visual + audio-based diagnostics first — non-invasive.

  2. 2

    Diagnostics

    Targeted tests on the failing subsystem (compressor, control board, heating element, motor, etc.) to identify the exact root cause. You get a clear explanation, not jargon.

  3. 3

    Fix decision

    Up-front estimate before any work begins: cost, parts, and the realistic likelihood of success vs. recommending replacement on an old or uneconomical unit. You decide.

  4. 4

    Operational test

    After the repair we run the appliance through its normal cycle on-site — never "it should work now, call us if it doesn't." You sign off when it's actually working.

  5. 5

    Warranty + consultation

    Receipt with warranty terms in writing. Plus a quick walkthrough of how to extend the appliance's life (filter cleaning, drain maintenance, etc.) — included free.

What our customers say

Excellent4.8Verified Google Reviews
View all on Google
Nancy Chapman

Nancy Chapman

a year ago
Google

Pavel responded to my phone call quickly. We immediately scheduled a time for him to come to my house to check on my appliance. A month ago I scheduled another repairman to check my icemaker but he could not repair it. A couple of days ago, a friend refer…

Josh Wainer

Josh Wainer

a year ago
Google

Pavel was great. Came on time. Diagnosed and found this issue right away. Very knowledgeable. He found the best and most cost effective way to fix our appliance. I would absolutely call again. I just hope I don't need to :)

nadirangel7

nadirangel7

a year ago
Google

He fixed my refrigerator and that I really appreciate that I can say thank you very much for the service. Fix it in two days. I love you thank you thank you.

Robert Williams

Robert Williams

a year ago
Google

"Fix It" is run by Paul who personally services all your appliances. He is reliable and his prices are very reasonable. He has repaired our refrigerator, washing machine and also installed our new dishwasher. We have extreme confidence in him and have never ha…

Nazar Maliarchuk

Nazar Maliarchuk

a year ago
Google

I had a great experience getting my refrigerator repaired. They fixed it in just 5 hours and even cleaned it thoroughly. Excellent service!

Niya Stouffer

Niya Stouffer

2 years ago
Google

Great service! I called him for a dryer that another repairman had quoted me a prohibitive price to replace several parts. He found out what was wrong with my dryer and told me I only needed one part. Then he bought the part and installed it on the next day…

Hours of Operation(all times EDT)

Mon8am–6pm EDT
Tue8am–6pm EDT
Wed8am–6pm EDT
Thu8am–6pm EDT
Fri8am–6pm EDT
Sat9am–4pm EDT
SunClosed
Same-Business-Day Response Available — call before noon for priority scheduling in your service area.
Weekend Service Available— we work Saturday and Sunday for operators who can't wait until Monday.
Office hours: Mon–Fri 7:30am–4:30pm EDT. Emergency dispatch available 24/7/365.

Service Area

Multi-State Coverage

Serving local cities within our NC + SC service area

Not sure if we cover you? Call us.

NC
SC
CharlotteFort Mill, SCMatthewsHarrisburgIndian TrailMidlandMonroePinevilleWaxhaw

Neighborhoods we serve

Millbridge · Mineral Springs · Walnut Creek · Bent Creek · Kimbrell Crossing · The Meadows · Ardrey Acres · Savannah · Whiteville Park · McKindry · Friendfield · Stirling

Appliance Down? Instant SMS & Email Confirmation.

Fixit Appliance Repair — licensed & insured, same-day available. Tech arrival time confirmed within 1 business hour.